Event Manager
Company: Disability Solutions
Location: Los Angeles
Posted on: October 19, 2024
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Job Description:
Our urban oasis, situated at the corner of Hollywood and
Highland, is your perfect base for moving and shaking,
tinseltown-style. Loews Hollywood Hotel offers you movie-star magic
and modern upscale amenities. Welcome to Style and Stature in the
Hollywood Hills.Who We Are: Loews Hotels & Co is a leading owner
and operator of luxury hotels with a portfolio consisting of 26
hotels and resorts in the United States and Canada. Located in
major city centers and resort destinations from coast to coast, the
Loews portfolio features one-of-a-kind properties that go beyond
Four Diamond standards and embrace their "uniquely local" community
in order to curate exciting, approachable and local travel
experiences for guests.What We're Looking For: Loews Hotels & Co is
seeking an Event Manager to provide outstanding levels of service
in coordination and execution of convention, meeting, and rooms
only event business. This role is responsible for all event details
and execution from time of assignment through event dates until
final payment processing. Event Manager partners with all hotel
operating departments to ensure all group related events, guest
room stays, and other activities are executed as planned using
client specifications and Loews Hotels standards. This team member
will consistently achieve an outstanding level of service, exceed
client expectations, be an asset to the overall hotel operation,
and in turn repeat business to property and to Loews Hotels.Who You
Are:--- Creative solution seeker that exercises flexibility to
determine best outcomes--- Effective communicator, leading all
interactions with empathy and professionalism--- Forward thinker
with an analytical approach to drive positive progress---
Detail-oriented while maintaining a big picture focus--- Masterful
time manager, skilled in balancing multiple projects and
deadlinesWhat You'll Be Doing:--- Review all assigned group files
including contracts and addenda for accuracy.--- Lead client
correspondence including facilitating all client communication and
introduction to operational and vendor partners--- Build client
relationships through maintenance of consistent, professional
communication and support--- Outline all details of convention
events in the form of Banquet Event Orders and other reports to
provide timely information to hotel departments regarding set-up,
purchasing, and scheduling needs--- Communicate all event details,
deadlines, and key documents to clients, obtain approvals and
ensure client understanding of event planning process--- Partner
with and advocate for group reservation desk and group credit and
billing departments regarding receipt and input of all group
reservation and payment needs--- Prepare impactful group resumes
containing all relevant event information needed for successful
operational execution--- Distribute accurate and thoroughly
detailed Banquet Event Orders and group resumes by established
deadlines to appropriate hotel departments--- Determine event needs
for pre-convention and other internal or guest facing planning
meetings for all assigned groups, then coordinate and lead those
meetings--- Maintain accuracy of booking information in Delphi,
including blocking of space, food & beverage function details,
attachment of signed key event support documents--- Accurately
forecast and report out on group food and beverage spend--- Oversee
group room block performance, and report out on rooms
utilization--- Drive incremental banquet food and beverage and room
rental revenue to achieve department budget goals--- Attend all
relevant hotel meetings and presents where appropriate, including
department, staff, resume review, and banquet event order
meetings--- Other duties as assignedYour Experience Includes:---
Minimum one year of experience in event management, sales, or
related experience, in full-service hotel environment or minimum
two years of experience in guest-facing Customer Service and or
hospitality role--- Knowledge of hotel operational departments---
Must be able to partner effectively with clients, guests, and all
levels of hotel staff and management--- Proficient in Microsoft
Office Suite (Excel, Word, PowerPoint, Outlook)--- Delphi
experience preferred; Diagramming software experience preferred---
Must be able to work a flexible schedule, including weekends and
holidays, as neededWhat We Offer:--- This is a bonus eligible
position--- Competitive health & wellness benefits, 401(K) &
company match--- Hybrid remote-eligible work policy--- Paid Sick
Days, Vacation, and Holidays--- Training & Development
opportunities, career growth--- Tuition Reimbursement--- Employee
Hotel Rates--- Other discounts and moreReports to: Director of
Meetings & EventsSalary range for this position, based on
experience, is $68,000.00 to $85,000.00.
Keywords: Disability Solutions, Garden Grove , Event Manager, Executive , Los Angeles, California
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