Manager of Call Operations

Company: VirtualVocations
Location: Signal Hill
Posted on: November 20, 2024

Job Description:

A company is looking for a Manager, Call Operations to oversee call center performance and improve operational efficiency.

Key Responsibilities

Develop and implement operational strategies to enhance performance and meet business objectives
Drive continuous improvement initiatives for call center processes and customer experience
Oversee quality assurance of products and services delivered to clients, ensuring alignment with established standards

Required Qualifications

Bachelor's degree preferred
5+ years of experience in call center analytics, product, or technology
Minimum of 3 years of experience in call center management or operations
Fluency in SQL or coding queries
Strong understanding of call center technologies, dialers, and CRM systems

Keywords: VirtualVocations, Garden Grove , Manager of Call Operations, Executive , Signal Hill, California

Click here to apply!

Didn't find what you're looking for? Search again!

Let Signal Hill recruiters find you. Post your resume for free!

Get Signal Hill Executive jobs via email.

View more Garden Grove Executive jobs

Other Executive Jobs

Director of R&D Business Development
Description: This high-level Los Angeles wireless communications company is searching for a Director of Technology Development. They would like this individual to perform the following overall responsibilities within (more...)
Company: Toni Group, LLC
Location: Los Angeles
Posted on: 11/15/2024

Senior Director, Strategic Sourcing & Partnerships
Description: Who We Are:SiriusXM and its brands Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect are leading a new era of audio entertainment and services by delivering the most compelling subscription (more...)
Company: AdsWizz
Location: Los Angeles
Posted on: 11/15/2024

General Manager - San Gabriel Valley
Description: Do you love premium Coffee Tea Do you want to work for a socially responsible, guest service driven company The Coffee Bean Tea Leaf General Managercurates memorable experiences for our guests (more...)
Company: Coffee & Tea, LLC
Location: San Gabriel
Posted on: 11/16/2024

Salary in Garden Grove, California Area | More details for Garden Grove, California Jobs |Salary

Management Analyst
Description: Who We Are:Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments (more...)
Company: Tripalink
Location: Los Angeles
Posted on: 11/15/2024

Director of Construction - Southern California
Description: Contribute to our mission of Bettering Days through our retail stores as a Director of Construction. You'll manage the construction of new and existing Philz stores ensuring timely and high-quality project (more...)
Company: Philz Coffee
Location: Los Angeles
Posted on: 11/15/2024

Summer Camp Director (Rosemead, Galileo X)
Description: Company DescriptionGalileo Learning brings best-in-class educational programs to tens of thousands of kids each year through 75 in-person summer day camps across the country. Galileo is an educational (more...)
Company: Disability Solutions
Location: Rosemead
Posted on: 11/16/2024

Investigations Manager
Description: We are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around (more...)
Company: Pinkerton
Location: Los Angeles
Posted on: 11/15/2024

Director, Label Analytics
Description: At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some (more...)
Company: Tbwa Chiat/Day Inc
Location: Culver City
Posted on: 11/15/2024

Endovascular Regional Sales Director - Southern California
Description: Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to: ul li Career development (more...)
Company: Abbott Laboratories
Location: Los Angeles
Posted on: 11/15/2024

Director of Brand Marketing
Description: Buck Mason is seeking a Sr. Integrated Marketing Director - a strategic and creative marketing leader with taste for days.You're a true marketer, obsessed with telling our brand and product stories across (more...)
Company: Buck Mason
Location: Los Angeles
Posted on: 11/15/2024

Loading more jobs...

Manager of Call Operations

Didn't find what you're looking for? Search again!

Other Executive Jobs

Log In or Create An Account